Job: Catering/Conference Services Manager

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Jobing Description

The Catering/Conference Services Manager will be responsible for selling private parties, special events and weddings and will be responsible for servicing group business. This position reports directly to the Director of Catering/Conference Services Essential Functions: 1. Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Monthly and Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls. 2. Conduct property tours and entertain planners of meetings, social events, and weddings. 3. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Staff Meetings, Menu Tastings, and Planning Visits. 4. Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues. 5. Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report. 6. Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. 7. Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events. 8. Respond according to the crisis management plan to any resort emergency or safety situation. 9. Work harmoniously and professionally with co-workers and supervisors.