Job: Leisure Sales Manager

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Jobing Description

The Trump name is synonymous with excellence. It represents an unwavering commitment to being the very best. At Trump International Beach Resort, this is evident in our Signature Service- service that is sincere, unique and memorable and makes "a world of difference" to our guests with every visit. Do you have what it takes to provide Signature Service? If so, we want to talk to you about careers at Miami's premier oceanfront resort. Contribute to our success and we will contribute to yours with excellent pay, full benefits and plenty of opportunities for growth. We are currently seeking an Leisure Sales Manager to join our prestigious team!

The Leisure Sales Manager is responsible for maintaining and growing the Business/Transient sales market segment for the resort.

•Increase Domestic and International leisure client base and ensure repeat business through exceptional relationship-building, negotiating and management of top-accounts.

•Grow the domestic and international Business Travel / Wholesale market segment through acquisition of new accounts (tour operators, travel agents, consortia's, corporate accounts)

•Respond to customer inquiries and request for pricing.

•Plan for and execute inside/outside calls and client entertainment with Corporate Travel Managers, Travel Agents and other intermediaries.

•Host and direct on-property Travel Partner FAMs/Sites/Educational Tours

•Support and work all Leisure Travel promotions with Revenue and Marketing Team

•Conduct research on client room nights/revenue performance

•Monitor production compliance.

•Prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.

•Implement marketing initiatives as outlined in the marketing plan for appropriate accounts.   .

•Maintain in-depth files on all accounts; via hard files and/or automated account management system.

•Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients.

•Coordinate local transient sales initiative and activities for national and regional transient accounts, if applicable.

•Set and negotiate, with direction from Executive Committee, all rates for wholesale, special corporate/preferred corporate accounts locally and volume negotiated accounts.

•Understand the transient sales strategies, promotional programs and strengths and weaknesses of competitor transient hotels.

•Monitor operational implementation with all departments.

•Cross Sell resort outlets (ie.spa, dining, beach club)

•Quarterly travel required per marketing plan with focus on corporate, consortia, extended stay, travel agents clientele.

•Be self motivated, team-oriented, ambitious and driven for sales success

•Execute additional projects as assigned by the Associate Director of Group Sales

 

 

Skills / Requirements



•Minimum 3 years of experience in a hospitality or hotel sales and marketing setting or an equivalent combination of education and experience

•Fluency in Spanish/English (read, write, speak) Fluency in Portuguese is considered a plus.

•Extreme organizational and time management  and follow up skills

•Detail-oriented

•Excellent client relations and negotiation skills

•Excellent telephone etiquette and guest service skills required.

•Strong Microsoft Office skills with emphasis on Excel

•Knowledge of Daylight/Delphi system